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Hotel Serena Packages
Drive
4.2/5Very Good
Cleaning & safety practices
Cleaned with disinfectant
24-hour vacancy between guest stays
Contactless check-out
Via Faloria 8, Cortina d'Ampezzo, 32043
View in a map What's nearby?
Venice Marco Polo Airport (VCE)147km
What you need to know
Amenities
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, ski storage, and a fireplace in the lobby. You'll be on the slopes in no time with the ski shuttle (surcharge).Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.Business Amenities
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.Rooms
Stay in one of 52 guestrooms featuring flat-screen televisions. Your memory foam bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.Location
A stay at Hotel Serena places you in the heart of Cortina d'Ampezzo, a 7-minute drive from Cortina d'Ampezzo Ski Resort and 14 minutes from Lake Misurina. This ski hotel is 9 mi (14.5 km) from Lake Sorapiss and 11 mi (17.7 km) from Giau Pass.What's nearby
Venice Marco Polo Airport (VCE)147km
Property policies
Check-in
Check-in time is between 3:00 PM and 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
- The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.
Property payment types
Optional fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee
EUR 15 per pet, per night
Other
Service animals are exempt from fees
Other
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free Wifi
Parking / Transportation
- Shuttle Service (Surcharge)
- Limited onsite parking
- Self Parking (Free)
Facilities
- Ski Storage
- Laundry Facilities
- Luggage storage
Guest Services
- Concierge services
- Front desk (limited hours)
Room amenities
Bedroom
- Down comforter
- Memory foam mattress
- Pillow menu
- Separate bedroom
- Linens Provided
Bathroom / Laundry
- Tolietries
- Hair dryer
Internet and Office
- Desk
- WiFi (surcharge)
Entertainment
- Television
- Satellite TV service
Security
- In Room Safe (surcharge)
Services
- Daily housekeeping
- Room Service
Not Available
- No Extra Beds
Safety measures
- No elevators
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays - 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Food service has been amended for enhanced safety
- Professional property host/manager
- Property follows sanitization practices of COVID-19 Guidelines (WHO)
- Guests must provide health documentation
- Guests must provide proof of COVID-19 vaccination
- Property does not offer onsite COVID-19 testing